Returns Policy | Bed-Down Equine Bedding

Our Returns Policy

Whilst we are very confident you will be more than satisfied with any and all Bed-Down products we want you to be 100% satisfied with your purchase, so if you are unhappy in any way please do contact us.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

Please email info@bed-down.co.uk to request a refund and we will assign you a tracking number.

Mail your returned item to:

Bed-Down LLP
Cherry Tree Farm
The Common
Metfield
Harleston
Norfolk
IP20 0LP

Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items cannot be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Meet the Bed-Down Horse Bedding Range

A range of equine bedding products crafted using the very finest ingredients for you and your horse.

Excel

Bed-Down Excel bedding is a soft blend of chopped golden Norfolk wheat straw and softwood shavings that guarantees an absorbent, comfortable and durable horses bed.

Excel Plus

Excel plus is specifically for performance horses or those that suffer from respiratory conditions - Microcote™ helps reduce airborne dust particles in the stable.

Rapasorb

Bed-Down Rapasorb is the most absorbent bedding in our range. Rapasorb is made from quality rape straw is perfect for wet-stables and horses which are on a restricted diet.

Lavender Shavings

Bed-Down Lavender Shavings is the original lavender scented equine bedding loved by horses and their owners alike. Lavender Shavings is made from top quality softwood shavings.

Pure Shavings

Pure Shavings offers a highly absorbent dust free cushioning base crafted from timber into the finest quality softwood flakes to create a supportive bed for joint and hoof health.

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Why choose Bed-Down bedding?

We're the 'stable' choice for all your horse and animal bedding needs!

We love our animals

At Bed-Down we love our horses and poultry as much as you do which is why that same love and care goes into every product we make.

Save time & money

Bed-Down's range of bedding products is renowned for it's ultra absorbent properties, meaning less time mucking out your stable and big savings in your pocket.

Customer Care

The Bed-Down Team are always on hand to help you find the appropriate bedding for your equine friend. We understand your horse is as unique as you!

Bed-Down Returns

Just Better British Bedding